Here you can find the some general questions and answers related to our products and also hardware limitations. If you cant find an answer for your problem on this page, feel free to contact us via our support page on our website.
1. General Questions
Where are the limitations hardware quantity or software firmware size?
The limitation is related to Bluetooth implementation we are currently using. We are working on an additional device that will address range and quantity issues. Generally speaking, the firmware size that is being uploaded to the Q-Clients is fairly small, however we have some restrictions in place to make sure that the firmware you are defining for your Q-Client is working properly and is not overusing the hardware capabilities of the Q-Client. If you would like specific numbers you can ask our hardware engineer to send you a list of possible combinations and limitations.
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How secure is your system and do you use any encryption?
The system uses AES and your data is additionally secured by your unique PIN code and system specific identifiers. Our cloud Infrastructure is using HTTPS and best practice security architecture, which enables us to roll out OTA updates to the system.
2. Q-Client related Questions
Does the Q-Client Builder Base come with a battery?
Not at this time. If you want to use the Q-Client Builder Base in battery mode you will need to purchase a CR2032 coin cell battery. The Q-Client Builder Base includes a USB cable for power. We also offer a 5V Power Supply Kit ready for download on our website if you want to power your projects with a 9V Battery.
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